Sales Policy
Effective Date: November 19, 2024

Thank you for choosing ShimmerGlams for your luxury jewelry accessories. This Sales Policy outlines the terms and conditions under which we sell products through our website, shimmerglams.com. By purchasing from us, you agree to comply with the following terms.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or unforeseen circumstances, some items may become out of stock. In such cases, we will notify you immediately and offer alternatives, a refund, or the option to wait for the product to be restocked.

2. Order Confirmation

Once your order is placed, you will receive an order confirmation via email. This does not constitute an acceptance of the order. ShimmerGlams reserves the right to accept or cancel orders for reasons such as product unavailability, pricing errors, or other unforeseen circumstances. If we cancel your order, we will notify you and issue a refund if applicable.

3. Pricing and Payment

All prices listed on shimmerglams.com are in US Dollars and are subject to change without notice. The price at the time of your order will be the price charged. Taxes and shipping fees will be calculated at checkout and added to your total.
We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods available at checkout

By submitting an order, you authorize us to charge your chosen payment method for the total amount, including applicable taxes and shipping fees.

4. Shipping and Delivery

We offer domestic and international shipping options. Shipping costs are calculated at checkout based on your delivery location and the size of the order.

  • Processing Time: Orders are typically processed within 1-3 business days of receipt, excluding weekends and holidays.
  • Delivery Time: Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided at the time of order confirmation.

Please note that shipping delays may occur during peak seasons or due to factors beyond our control, such as weather or carrier delays.

5. Sales Tax

Sales tax is applied to orders shipped within states or countries where it is required by law. The applicable tax rate will be calculated at checkout and added to your order total.

6. Cancellations and Modifications

Once an order is placed, it is processed promptly. If you need to cancel or modify your order, please contact us immediately at info@shimmerglams.com. We will do our best to accommodate changes, but once the order has been shipped, it cannot be modified or canceled.

7. Promotions and Discounts

Occasionally, we may offer promotional discounts or sales. These promotions may be subject to specific terms, including expiration dates, minimum purchase requirements, and exclusions. Promotions cannot be combined with other discounts or offers unless otherwise specified.

8. Custom and Personalized Orders

ShimmerGlams offers customization and personalization services for certain products. Custom and personalized items are not eligible for returns or refunds unless they are defective or damaged. Please ensure all customization details are accurate when placing your order.

9. Returns and Exchanges

For details on how to return or exchange an item, please refer to our Refund and Returns Policy. Returns are accepted within 14 days of delivery for eligible items, as long as they are unused, unworn, and in original condition.

10. Customer Service

If you have any questions about your order or need assistance, please don’t hesitate to contact us. We are here to help!

  • Email: info@shimmerglams.com
  • Phone: (585) 663-5165
  • Address: 111 Foreman Dr #PVT, Rochester, New York (NY), 14616

11. Changes to This Sales Policy

ShimmerGlams reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about our practices.

Thank you for shopping with ShimmerGlams. We appreciate your business and strive to provide you with a seamless and enjoyable shopping experience!